1. Getting Started
Every project begins with a customized, comprehensive quote. The quote covers the full scope of printing on the specified material, graphic design or file preparation time, custom printed samples, and installation, if applicable. Check out our Idea Center and then our Quoting Tips Guide for more information on what to provide for the most accurate comprehensive quote.
2. Graphic Design & Digital Proofing
Our experienced design team prepares print-ready artwork from files that you provide, offering consultations on potential projects, or custom-designing layouts with your guidance. We provide PDF art proofs for all custom film projects. The art proofs relay details like sizes, ink layering, installation surface application, quantities, etc. Photo mock-ups are also available upon request.
3. Custom Printed Samples
We offer discounted rates to print small crops of your approved designs on the specified project material. Custom samples are a safety step so you are 100% happy with the final product. They allow you to view the ink layering on the film in your unique environment to check for opacity, colors, and the overall layout. Light exposure varies greatly in any environment so the sampling stage is highly recommended.
4. Final Production
Once the full scope of the project is set up for printing and the PDF art proofs and custom-printed samples are approved, the project can be moved into production. Depending on the volume of your order, production will take 5-7 business days, plus time in transit for shipping.
Occasionally, we can accommodate shorter production windows; however, rush fees may apply. Ask your sales representative for more information on our lead times and availability.
5. Shipping
Our standard shipping method is FedEx Ground, but we also offer expedited or freight shipments. UPS service is also available upon request. The shipping charge will be pre-paid and added to your invoice at the end of the project unless you prefer to provide your shipping account number.
Standard Ground shipping windows vary by location. Ask your sales representative about the standard transit windows to your location.
6. Installation
If applicable, our team will come to the site to install your film. We will arrange the installation date and details before the production of your order. Our team must be provided with a designated site contact to help answer any questions that may arise during the installation.
Check out our additional installation guides and collateral below:
Initial digital art proofs typically take 2-3 business days. Custom printed samples typically ship within 2-3 business days of the designs being approved. Time in transit is additional. Depending on the nature of the changes requested, additional revisions to the designs typically take 1-2 business days. Check out our file preparation guide on the Resources Page for more information on our “provided file” requirements.
